Get the best car coverage, our policies give you the confidence, safety and support you deserve.
Some of our basic coverages:
- Collision and/or Overturning
- Total theft
- Total loss
- Civil liability Damage to third parties in their persons and property
- Medical expenses and accidental death
Our insurance includes the ASSAMóvil service that provides support to the insured in case of road, medical, legal and travel emergencies.
Frequently Asked Questions
What is AssaMovil ?
It is a service that provides you with comprehensive roadside, technical and travel assistance.
What should I do in case of ASSAMóvil claims?
If your policy has ASSAMóvil coverage, in case of loss, please contact the Assistance Center at (504) 2237-2772. Otherwise, you may contact our offices.
What can I do in case of a car accident?
- Keep calm, remember that ASSA will assist you in a timely manner.
- Report the accident immediately
- Have your ID card, your policy, or a copy of your policy handy.
- If possible, remain at the place where the accident occurred and do not accept any responsibility or make any arrangements.
- Our agent will take charge of the mishap, and will indicate the steps to follow.
What should I do if my car is stolen?
- Report the theft immediately
- File a formal complaint of the theft of your unit with the National Transit Police.
- Obtain a certified copy of both the preliminary inquiry and the certificate issued by the National Traffic Police.
- Complete the ASSA Insurance Company’s or agent’s statement form.
- Always have the policyholder’s information (name and policy number) handy.
What are ASSAMóvil’s business hours?
You can call at any time since assistance is provided 24 hours, 365 days, available in all the main cities and departments in the country.
What kind of assistance does ASSAMóvil provide?
- It provides legal advice, claims reception and coordination of damage inspectors in case of accidents.
- Tow truck service
- Basic road assistance
- Service for minor breakdowns
- Mechanical references
- Ambulance service
- Delivery and payment of locksmith for lost or misplaced car keys.
- Roadside and international assistance.
What do I have to do to change the beneficiary?
If you wish to change beneficiaries, you may do so by contacting your insurance broker or you may contact us at our offices.
This post is also available in: Spanish
